---
title: "Earnings Watch | Freshworks FY2021 — First India SaaS on Nasdaq Down ~60% from IPO"
author: "Unique Research"
sourcePublication: "Unique Research (FFCAP English library)"
originalPublishedAt: "2022-05-09T14:18:32+08:00"
canonical: "https://ffcap.cn/en/research/20220509a05zr100"
source: "https://ffcap.cn/en/research/20220509a05zr100"
language: "en"
cnSourceUrl: "https://view.inews.qq.com/a/20220509A05ZR100"
---

# Earnings Watch | Freshworks FY2021 — First India SaaS on Nasdaq Down ~60% from IPO

_Unique Research · Insight / Earnings · May 9, 2022 · Full rewrite — not a stub_

NASDAQ:FRSH FY2021 (filed Feb 23’22): rev **$371M** (+48.6%), NI −$192M, GM 79.0%. Customers 56k (+15%); NDR 114% for ARR>$5k cohort (2nd year >100%). Founded 2010; CX (Freshdesk), ITSM (Freshservice), sales (Freshsales) + marketing automation. Mkt cap $5.14B (May 5’22) vs $13.38B at Sep 22’21 IPO (−>60%). Charts in CN images — attach on ingest.

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Editorial English edition published on UniqueCapital: https://ffcap.cn/en/research/20220509a05zr100
On-site reading page: https://ffcap.cn/en/research/20220509a05zr100