---
title: "Unique Friend | Chando’s Luo Yujin: GenAI Brings New Growth for Beauty Brands"
author: "Unique Research"
sourcePublication: "Unique Research (FFCAP English library)"
originalPublishedAt: "2024-01-22T20:05:00+08:00"
canonical: "https://ffcap.cn/en/research/20240122a08wb000"
source: "https://ffcap.cn/en/research/20240122a08wb000"
language: "en"
cnSourceUrl: "https://view.inews.qq.com/a/20240122A08WB000"
---

# Unique Friend | Chando’s Luo Yujin: GenAI Brings New Growth for Beauty Brands

_Unique Research · Insight / Unique Friend Q&A · January 22, 2024 · Guest: Luo Yujin, GM, Big Data Center, Chando Group (自然堂)_

Inventory type remains **insight** (Unique Friend series — not partner welcome).

## Guest

**Chando Group** is a leading China digitally driven multi-brand beauty company founded in Shanghai in 2001 — brands include Maysee (美素), Chando, Botanical Wisdom, Spring & Summer, PERFECT DIARY-related lines cited in CN as 珀芙研, ASSASSINA, and others — with 40,000+ retail points, ~5,000 employees, and 60,000+ industry-chain workers.

**Luo Yujin** — PhD in neural-network engineering, Institute of Semiconductors, Chinese Academy of Sciences (2001); Lenovo Research (smart-device networking, 10+ patents); Alibaba from 2013 on early “Imperial Kitchen,” Brand Data Bank, and Strategy Center big-data teams; left to found in 2017; joined Chando in 2021 to build “one inventory,” data middle platform, and smart marketing — a digital system spanning production delivery, sales delivery, and intelligent marketing.

## Q&A

**1\. 2023 LLM / GenAI scenes and results?**  
Chando aims to be China’s #1 and a world-leading tech beauty company. It adopted ChatGPT, Ernie Bot, Midjourney and peers early, and built in-house products — content middle platform, “Ask-data GPT,” knowledge base — to create content and fetch information/data faster, with clear productivity lifts.

**2\. New opportunities for brands?**  
Automation, personalization, creativity, precision, and scalability. Chando already uses AI outbound calling, AI drawing, AI knowledge base, and data acquisition for incremental growth. As the stack matures: better consumer insight and trends, higher product/service quality, and more personalized operations. Beauty brands should explore aggressively.

**3\. What matters when buying AI tools?**  
Three goals: efficiency, cost cut, revenue lift. Prefer usability so tools actually spread. Data security is non-negotiable — training often needs owned consumer/skin data; leakage into foundation models must be prevented.

**4\. Internal stance and adoption?**  
As a digital-transformation leader in beauty, Chando embraces LLMs: fast tool rollout plus multi-round all-staff training. Still cautious — models iterate fast; avoid wrong bets mid-exploration.

**5\. Challenges in brand AI transformation?**  
Speed of model change forces faster transformation. Challenges span tech capability, org/talent, user habits, regulation, and investment cost — need coordinated responses.

**6\. Remaining gaps in LLMs / GenAI?**  
Far from mature: too few excellent models, uneven capability, accuracy/stability still climbing, limited scenes — even fewer true enterprise-grade apps. B2B needs efficiency _and_ precision, security, and usability. Long road ahead.

_1 CN image; attach on ingest. Signup CTA in CN omitted._

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Editorial English edition published on UniqueCapital: https://ffcap.cn/en/research/20240122a08wb000
On-site reading page: https://ffcap.cn/en/research/20240122a08wb000