Unique Research · Insight / Earnings · May 9, 2022 · Full rewrite — not a stub
NASDAQ:FRSH FY2021 (filed Feb 23’22): rev $371M (+48.6%), NI −$192M, GM 79.0%. Customers 56k (+15%); NDR 114% for ARR>$5k cohort (2nd year >100%). Founded 2010; CX (Freshdesk), ITSM (Freshservice), sales (Freshsales) + marketing automation. Mkt cap $5.14B (May 5’22) vs $13.38B at Sep 22’21 IPO (−>60%). Charts in CN images — attach on ingest.
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Editorial English edition by Unique Research, published on UniqueCapital on May 9, 2022. This translation is based on an earlier Chinese article; the Chinese source is credited separately and is not treated as a line-by-line mirror.
